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Privacy Policy

PreCalm is designed so the private content of your preparation stays on your device. This policy explains that design and the limited information involved in purchases, website delivery, and support.

Effective: August 1, 2026 · Last updated: August 1, 2026

On this page Scope On-device content Purchases Website Support email Use and sharing Retention and deletion Your choices Security Children's privacy Changes Contact

1. Scope and summary

This policy applies to the PreCalm mobile app and the PreCalm website at precalm.equilibelle.com, published by Equilibelle App Solutions (“PreCalm,” “we,” “us,” or “our”).

The short version is:

  • PreCalm does not require an account.
  • Your preparation entries and personal progress records remain in local app storage on your device. We do not receive them.
  • PreCalm does not include advertising, ad tracking, or product-usage analytics.
  • If you make an in-app purchase, Apple or Google processes the payment and RevenueCat helps us validate and restore the purchase using limited transaction and technical information.
  • This static website has no analytics scripts, ad pixels, forms, or marketing cookies. Its hosting provider still handles standard network request information.
  • If you email support, we receive the information you choose to include.

2. Information that stays on your device

PreCalm can store the following information locally so the app works for you:

  • speaking events, dates, titles, formats, and local reminder settings;
  • optional opening sentences, key messages, focus areas, and private notes;
  • routine and practice history, timing, completion status, and links between local records;
  • optional before-and-after nervousness or confidence check-ins and event reflections; and
  • app preferences such as visual environment, audio, narration, haptics, appearance, reduced motion, and onboarding status.

This information is stored in the app's local database and preferences. PreCalm does not upload it to Equilibelle App Solutions, RevenueCat, an analytics service, or a cloud-sync service. Private opening sentences and key messages are not sent to speech services as custom spoken text.

PreCalm does not request microphone access and does not record, listen to, or analyze your voice. Optional reminders are scheduled locally through your device's notification system; reminder text is designed to avoid exposing your private preparation content.

Device services and backups are separate. Your device operating system, backup settings, accessibility services, and device narration may process app data under the settings and privacy terms you chose with the device provider. We do not control device backups.

3. In-app purchases

If you buy or restore Founding Pro, the Apple App Store or Google Play processes the transaction. We do not receive your full payment-card or bank-account details.

PreCalm uses RevenueCat to confirm purchase status and maintain the Pro entitlement. Depending on your store and device, Apple, Google, and RevenueCat may process:

  • a randomly generated, app-specific user identifier that is not intended to identify you directly;
  • the store, product identifier, transaction identifier, purchase date, purchase status, and entitlement status;
  • an App Store receipt or Google Play purchase token and limited purchase history needed to validate or restore access; and
  • limited technical information such as app version, operating system, device or installation information, country or store region, IP address, and service diagnostics needed to deliver, secure, and troubleshoot purchase processing.

We use this information only to offer the purchase, determine whether Pro features should be unlocked, restore eligible access, prevent or investigate purchase abuse, provide purchase support, and operate the purchase service. Your events, opening lines, key messages, ratings, reflections, and routine content are not included.

A purchase made anonymously can generally be restored only within the rules of the same app store and platform. See the Founding Pro terms and restore help for details.

4. This website

This is a static website hosted on Firebase Hosting, a Google service. We do not add analytics scripts, advertising pixels, session replay, contact forms, or marketing cookies.

When your browser requests a page, Google and Firebase infrastructure may process standard network and server information needed to deliver and protect the site. This can include your IP address, request date and time, requested URL, browser or user-agent information, referring page, response status, and security or diagnostic information. The provider handles that information under its own terms and policies.

5. Support email

If you email support_precalm@equilibelle.com, we and the email services used to receive and answer the message process your email address, message, and any attachments or diagnostic details you choose to send.

Please do not send passwords, full payment-card details, health records, or private preparation content. We may ask for limited troubleshooting information such as your platform, app version, an app-specific purchase identifier, or a store order reference. Send only what is needed for the support request.

6. How limited information is used and shared

Where applicable, we use purchase, website, and support information to:

  • provide, validate, restore, secure, and troubleshoot app purchases;
  • deliver and protect the website;
  • answer support requests and maintain support records;
  • comply with store rules and applicable legal obligations; and
  • establish, exercise, or defend legal claims when necessary.

We do not sell personal information. We do not share information for targeted or behavioural advertising, and we do not use private preparation content to build profiles.

Limited information is handled by service providers only where needed for their role. The principal providers are:

  • Apple App Store or Google Play, depending on where you obtain and pay for the app;
  • RevenueCat, for purchase validation and entitlement management;
  • Google Firebase Hosting, for delivery and protection of this website; and
  • our email service provider, for support communication.

These providers may process information in countries other than your own, subject to their privacy practices and applicable safeguards. You can review the providers' policies through Apple Privacy, Google Privacy, RevenueCat Privacy, and Firebase Privacy and Security.

7. Retention and deletion

Information on your device

Your preparation records remain on your device until you delete them through available app controls, clear the app's storage, or uninstall the app. Device or cloud backups controlled by you or your platform provider may retain a copy according to those settings.

Purchase information

Apple, Google, and RevenueCat retain transaction and entitlement information according to their policies, store requirements, fraud-prevention needs, and legal obligations. A purchase record may need to remain available for as long as the entitlement can be restored.

Support and website information

We retain support messages only as long as reasonably needed to answer the request, maintain continuity, protect the service, resolve disputes, and meet legal obligations. Website request and security records are retained by the hosting provider under its operational settings and policies.

8. Your choices and privacy requests

  • You can use PreCalm without creating an account or buying Founding Pro.
  • Optional check-ins, events, preparation text, reflections, audio, narration, haptics, and reminders can be left unused or changed through the app.
  • You can delete local records using the controls available in PreCalm. Because we do not receive those records, support cannot view, export, or delete them for you.
  • You can contact Apple or Google about store-account, payment, and refund information they control.
  • You can email us to request access to, correction of, or deletion of support information we hold, subject to identity verification and applicable exceptions.

Depending on where you live, you may have additional privacy rights. Contact us using the address below. We will not discriminate against you for making a privacy request.

9. Security

Keeping private preparation content on your device limits what we can access. We also use platform purchase systems, encrypted HTTPS connections, access controls, and service providers that offer security protections. No device, storage method, email, or internet transmission can be guaranteed completely secure.

You are responsible for protecting access to your device and app-store account. If you share a device, other people with access to it or its backups may be able to see locally stored information.

10. Children's privacy

PreCalm does not ask users to create profiles or provide a birth date, and we do not knowingly collect children's private preparation content. If a parent or guardian believes a child has sent personal information to our support address, contact us so we can review and, where appropriate, delete it.

11. Changes to this policy

We may update this policy when PreCalm, its providers, or legal requirements change. We will post the revised policy here and change the effective or last-updated date. If a change materially affects how the app handles information, we will provide additional notice where reasonably possible or legally required.

12. Contact

For questions or privacy requests, contact:

PreCalm privacy support
Equilibelle App Solutions
support_precalm@equilibelle.com

PreCalm

Published by Equilibelle App Solutions.

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